We are looking for an exceptional, seasoned product leader to join our Product Leadership Team. This role is far more than a traditional product management position; it is the vital link between our product strategy, deep customer insight, and thought leadership in a critical segment of the social care market. You will be responsible for a major segment of our product portfolio and the mentorship of a team of Product Managers.

Crucially, beyond traditional product management requirements, you will become the domain expert and thought leader for a specific care type within the business, shaping not just our products but our entire commercial, marketing, and market-facing strategy for our products within that domain.

This is a high-impact, high-visibility role for a leader with world-class product taste, judgment, boundless curiosity, and the drive to make a difference in a sector that makes a real difference in peoples’ lives every day.

Key Responsibilities

Product Strategy & Execution (The "Product" Responsibilities)

• Portfolio Ownership: Own the product vision, strategy and roadmap for a defined subset of the company's product portfolio, ensuring alignment with the overall company vision and desired business outcomes.

• Team Empowerment: Directly manage, coach, and mentor a team of high-performing Product Managers, fostering a culture of curiosity, rapid learning, and outcome-oriented delivery consistent with a product operating model.

• Product Taste & Judgment: Provide rigorous product leadership, ensuring the highest standards of product quality, user experience, and technical integrity are met across your portfolio.

• Outcome Focus: Define and track key business and product outcomes, ensuring product teams are empowered to discover and deliver solutions that measurably move those metrics.

• Lifecycle Management: Support the product development lifecycle from concept through launch, ensuring timely delivery. Collaborate with engineering, design, marketing leadership along with commercial teams to ensure speed, continuity, and success throughout the full lifecycle.

• Impact Tracking & Articulation: Define the metrics, create a robust tracking system, and own the narrative of product impact for the business, our customers, and for better outcomes of those we ultimately serve, those that require some additional support to live their best lives.

Domain Expertise & Thought Leadership (The "Domain" Responsibilities)

• Customer & Market Insight: Rapidly develop a deep, expert understanding of the operational, regulatory, and commercial challenges faced by our customers within your specific care domain.

• Internal Domain Voice: Act as the primary internal authority on your care domain, advising business leadership on market trends, competitive landscape, and strategic opportunities.

• External Thought Leadership: Build a compelling external voice for the company in your domain. This includes speaking at industry events, publishing insights, and engaging directly with key industry stakeholders and customers to influence and shape the market perception of our company.

• Go-to-Market Alignment: Collaborate closely with Sales, Marketing, Account Management, Customer Success, and Professional Services to translate deep domain understanding into compelling value propositions, effective sales enablement, streamlined onboarding programmes, and successful market entry strategies.

• Industry Partnership & Content: Partner with key industry bodies and care experts to co-create high value, endorsed best practice care content for the platform supporting user engagement and trust.

Requirements

• Seasoned Product Leadership: Thorough background in complex B2B SaaS product management environments, with significant experience managing a product portfolio and mentoring product managers.

• Strategic Vision & Alignment: Demonstrable ability to articulate a clear, compelling long-term product vision & strategy and effectively drive organisational alignment toward those strategic principles and outcomes.

• World-Class Product Judgment: A proven track record of making difficult trade-offs, demonstrating exceptional product taste, and achieving significant business outcomes.

• A Growth Mindset: While specific domain knowledge in UK social care is not required (although a plus), an intense curiosity, a genuine desire to learn from customers, and the ability to quickly develop deep, defensible expertise in a new, complex sector are critical.

• Thought Leadership Potential: Excellent written and verbal communication skills with the capacity to craft and articulate a compelling, differentiated narrative on sector challenges.

• Operating Model Alignment: Deep familiarity with modern product practices, including product discovery, continuous delivery, and the principles of empowered product teams.

• Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability.

• Mindset: A pragmatic, collaborative, and warm approach to problem-solving.

Nourish Benefits

• Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday.

• Service-Related Leave: 1 extra day for each completed year of service (up to 5 additional days).

• Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP).

• Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution.

• Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year.

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents.

Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.