Product Lead
We are dedicated to cultivating a workplace that values diversity and inclusiveness. No matter your background we warmly welcome you to apply. Even if you don't meet every outlined requirement.
Product Lead
Reporting To: Product Domain Director
Location: Bournemouth / Remote with monthly travel
Job Type: Full-Time 37.5 hours a week
Our Purpose: A Better Life for Everyone
Nourish is not simply a technology company; we are a digital partner for the social and health care sector rooted in human connections, with the person being supported at its core. We offer a range of co-produced software solutions tailored to the unique challenges of care, while still being flexible enough to meet the specific needs of each individual service we work with.
We are at an exciting stage of growth. While we are the market leader, we remain ambitious and dedicated to our mission. We continue to revolutionise the sector by investing in our platform and our incredible employees who make this impact possible.
Our Ecosystem
At Nourish, you will contribute to a sophisticated ecosystem that includes:
Technology that impacts a million people every day: Our core products are used by over 425,000 carers to support 417,000+ individuals
The Nourish Partnership Programme (NPP): A sector-leading programme that manages strategic integrations with third-party systems to ensure seamless data syncing and interoperability across the care journey.
Our Culture & Values
We look for people who align with the way we work. If you join us, you are joining a culture defined by:
Making a Difference: We remember who we serve. We are passionate about making a meaningful, positive impact on the lives of carers and those we support
Agility: We continuously refine and adapt. There is no room for complacency here; we are driven to constantly review and improve our products and processes.
Collective Effort: We help each other out because we know that when one person wins, we all win. It’s "all hands-on deck" - everyone is in it together.
Every Person Counts: We treat everyone as a very significant part of our community. We welcome people being their true and authentic selves and value the diverse perspectives they bring.
Openness to Learning: We believe no question is a silly question and all insights are valuable. Mistakes are part of the improvement process; we dust ourselves off and begin again.
The Team & Role
As a Product Lead, you will collaborate closely with your counterparts in Product, Design,and Engineering to guide the development of innovative products that meet customer needs and drive business objectives. The role requires a deep understanding of product metrics, user behaviour, and business processes to inform the strategic direction and development of our offerings.
Additionally, the role will create Power BI dashboards, and user “interactions” embedded in as part of the product offering to address user needs. Working closely with product managers, engineers, and other stakeholders, you will support the effective design, implementation, and optimization of our products.
Key Responsibilities
Cross-Functional Collaboration: Works closely with Design and Engineering counterparts to ensure cohesive product development. Facilitates effective communication between commercial and technical stakeholders to align on goals and priorities.
Performance Tracking and Improvement: Sets clear KPIs and metrics to measure product success. Monitors and analyses product performance, iterating on features to enhance user experience and business outcomes.
Requirements
Product Management Experience: Significant experience as a Lead in product management, preferably within a collaborative, cross-functional team structure, in a B2B SaaS environment.
Market Led: Proven experience in leveraging research to understand market problems, building product direction based on quantifiable measures.
Roadmap Management: Strong ability to define and manage product backlogs and roadmaps.
Experience prioritising features and enhancements based on customer feedback, market trends, and business value.
Requirements: A history of creating clear and concise user stories and acceptance criteria, that breaks larger initiatives into multiple value increments.
Business Fit: An understanding / experience writing business cases to drive new initiatives.
Post-launch Analysis: Proven experience collecting and analysing data post-launch to measure success and identify areas for improvement / iteration.
Customer Focus: A deep understanding of customer-centric design and user experience principles with experience in conducting user research and usability testing.
Technical Acumen: Familiarity with technical concepts and the software development lifecycle. Ability to effectively communicate with Engineering teams to understand technical constraints and opportunities.
Analytical Skills: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Proficiency in using data analytic tools to track product performance and derive insights.
Communication and Leadership: Excellent verbal and written communication skills to articulate product strategy and updates clearly. Leadership qualities to inspire and motivate cross-functional teams.
Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both product development and the collaborative process. Experience working within Agile / Scrum frameworks, with the ability to adapt to evolving project needs.
Market Knowledge: Ability to adapt and pivot strategies based on market and competitive dynamics.
Educational Background: Undergraduate degree in Business, Marketing, Computer Science, or a related field (MBA or advanced degree is a plus).
Sector Interest: A genuine interest in the UK social care sector and how technology can improve interoperability.
Mindset: A pragmatic, collaborative, and warm approach to problem-solving.
Nourish Benefits
Annual Leave: 25 days basic + Public Holidays + an extra day for your Birthday.
Service-Related Leave: 1 extra day for each completed year of service (up to 5 additional days).
Health & Wellbeing: Private Medical Insurance (including a personal health fund), Health & Wellbeing platform with 24/7 GP access, and an Employee Assistance Programme (EAP).
Family & Security: Enhanced Maternity Leave, Group Life Assurance, and Pension Contribution.
Growth & Connection: Regular career reviews, Referral Bonus schemes, and social events throughout the year.
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check, references, and receipt of appropriate Right to Work documents.
Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities, and styles.
- Department
- Product
- Locations
- Bournemouth
- Remote status
- Hybrid
- Employment type
- Full-time
Colleagues
About Nourish Care
"Want to know what it means to care better? Then working with us is a great choice".
Join us at Nourish and experience a workplace where care, impact, and fun all come together.